As the Vice President, Global Services, you will lead and manage our Customer Engagement and Services organization. You will be responsible for establishing all policies, systems and team structures necessary to maintain the highest level of customer service for a rapidly growing SaaS company. You will work closely with customers and internal teams to quickly and effectively resolve customer issues. You will also work extensively with our Product Engineering and Customer Success teams on a variety of initiatives. This role is the primary person responsible for maintaining and continuously improving our customer support and onboarding process.
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Send us a quick note about your interest in a career with Akmazo to the address below.
199 Wells Avenue, Newton, MA 02459